Employee Perception of Conflict Management in Regional Development Planning Agency office (BAPPEDA) Sungai Penuh

Tiara Indah Pratiwi, Prof. Dr. H. Sufyarma M, M.Pd, Drs. Syahril, M.Pd., Ph.D

Abstract


The purpos of this research is to find out information about the perception of civil servants towards conflict management at BAPPEDA Kota Sungai Penuh. This research is a descriptive study.The population of this research wasall civil servantsofat BAPPEDA Kota Sungai Penuhwhich is 50 people. This research is a population research since the subjects are less than 100 people. The data were collected by using Likert Scale Model which has been proved for its’ validityand reliability. To analyze the data, the writer used average formula.The results of the study showed that the average score perception of civil servants towards conflict management at BAPPEDA Kota Sungai Penuhis 3,65. It can be concluded that the conflict management at BAPPEDA Kota Sungai Penuhhas already been accomplished well.


Keywords


Conflict Management

Full Text:

PDF

References


Bagyono 2013. Handling Consumer Conflict. Erlangga Publisher: PT Gelora Aksara Pratama

John M. Ivancevich, et al. 2006. Organizational Behavior and Management, Seventh Edition Volume 2. Erlangga Publisher: PT Gelora Aksara Pratama

Marwansyah. 2012. Human Resource Management. Bandung: Alfabeta.

Mulyasa 2011. Principal Management and Leadership. Jakarta: PT. Earth Literacy

Rivai, Veithzal and Deddy Mulyadi. (2012). Organizational Leadership and Behavior. Jakarta: Rajawali Press.

Usman, Husaini. 2010. Management: educational theory, practice, and research. Jakarta: PT. Earth Literacy.

Hero. 2010. Conflict and Conflict Management. Jakarta: Salemba Humanika


Refbacks

  • There are currently no refbacks.


Copyright (c) 2019 Tiara Indah Pratiwi

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.