Designing ISO / IEC 17025: 2017 – Based Laboratory Quality Manual : A Case of Laboratory of Environmental Engineering in Andalas University

Deri Kurniadi, Elita Amrina, . Alfadhlani

Abstract


Testing Laboratory of the Department of Environmental Engineering at Andalas University in maintaining the quality and trust of customers will carry out accreditation. One of the requirements in the accreditation process is the existence of a laboratory quality manual. However, the Testing Laboratory of the Department of Environmental Engineering at Andalas University does not yet have a quality manual that is following ISO / IEC 17025: 2017. Therefore the research aims to design a quality manual for ISO / IEC 17025: 2017 based laboratories in the Testing Laboratory of the Department of Environmental Engineering at Andalas University. The method used in this study is the PDCA framework (Plan, Do, Check, Action). The results showed that the design results of each of the requirements contained in each ISO / IEC 17025: 2017 clause were appropriate.


Keywords


Quality Manual, Laboratory, PDCA

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