Creating a Healthy Ergonomic Environment Via Business Process Reengineering: A Phenomenological Perspective

Poongothai Selvarajan

Abstract


This research study aims to reveal how far the Business Process Reengineering (BPR) in organizations create a healthy ergonomic working environment and how far the organizations can take constructive steps to maintain such working place for a long period of time. When the organizations implement the BPR, human factors have been ignored and the financial and competitive benefits have been taken into consideration. This research paper explores by incorporating the qualitative method- phenomenology to investigate and interpret the research findings. It is found that many physical disorders occurred due to the improper implementation of BPR. This research recommends that the transformation of BPR should consider the human safety and health and also the vendors of hardware, software and other manufacturers of equipments and furniture should also pay attention to the human convenience and health for a continuous working schedule to promote a healthy ergonomic working environment.

Keywords


Business Process Reengineering, Ergonomics, Human factors, Healthy Working Environment

Full Text:

PDF

References


International Ergonomics Association (2015), available at :http://www.iea.cc/whats/

BPR Assessment Guide (1997) United States General Accounting Office, May.

Ferose, P.M (2011) Ergonomics Related Changes on Traditional Banks in Kerala Consequent on Changes in Technology and its Impact on Employees, International Journal of Computer Applications and Management, 1(10) , pp. 10-19.

Dul,J., Bruder,R., Buckle,P., Carayon,P.,Falon,P.,Marras,W.S.,Wilson,J.R and Doelen,B (2012) A Strategy for Human factors/ Ergonomics: developing the discipline and profession, Journal of Ergonomics, 55(4), pp. 377-395.

Regazzoni ,D and Rizzi, C (2014), Digital Human Models and Virtual Ergonomics to improve maintainability, Journal of Computer aided Design and Applications, 11(1), pp. 10-19.

Hammer,M (1990) Reengineering work: Don’t automate, obliterate, Harvard Business Review, July-Aug, pp. 104-112.

Davenport, T and Short, J (1990) The New Industrial Engineering: Information Technology and the Business Process Redesign, Sloan Management Review, Summer, pp. 11-17.

Hammer,M and Champy,J (1993) Re-engineering the corporation: A Manifesto for Business Revolution. New York: Harper Business.

Bishu R.R., Kleiner B.M., Drury C.G. (2001) Ergonomic Concerns in Enterprise Resource Planning (ERP) Systems and Its Implementations. In: Mo J.P.T., Nemes L. (eds) Global Engineering, Manufacturing and Enterprise Networks. IFIP — The International Federation for Information Processing, vol 63. Springer, Boston, MA.

Business Process Reengineering: Literature Review of Approaches and Applications (PDF Available at: https://www.researchgate.net/publication/274372222_Business_Process_Reengineering_Literature_Review_of_Approaches_and_Applications [accessed Dec 20, 2017].

Bevilacqua, M., Ciarapica, F.E, Sanctis,I.L, Mazzuto,M and Paciarotti,C (2015) The Automation of an Assembly system: A Business Process Reengineering Perspective, presented at the 6th IESM Conference, October 2015, Seville, Spain, IEEE.

Attaran,M and Wargo, B.D ( 1999) Succeeding with ergonomics in computerized offices, Work Study, Emerald Insight, 48 (3), pp.92-99.

Rowan, M.P and Wright,P.C (1994) Ergonomics is Good for Business, Work Study, Emerald Insight, 43( 8), pp. 7-12.

Love, P.E.D and Li, H (1998) From BPR to CPR ‐ Conceptualising re‐engineering in construction", Business Process Management Journal, 4(4),pp. 291-305 Available at: https://doi.org/10.1108/14637159810238192.

Davenport, T(1993) Process Innovation: Reengineering work through Information Technology. Harvard Business School Press, Boston.

Selvarajan, P (2017), A Comparative Analysis of Total Quality Management and Business Process Reengineering: Grounded Theory Approach, International Journal of Innovative Research in Science and Engineering, 5(5), pp.1-8.

Schutz, A (1967) The Phenomenology of Social world, North Western University Press,Evanston,IL.

Wanare, R.S and Mudiraj,A.R (2014) Study on BPR and its importance in ERP Implementation, International Journal of Research in Computing and Communication Technology, 3 (7), pp. 715-719.


Refbacks

  • There are currently no refbacks.


Copyright (c) 2018 Poongothai Selvarajan

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.