A Literature Review Based Analysis of Total Quality Management (TQM) Implementation towards Quality Improvement in Bangladeshi Hospitals

Masudur Rahman


This study intends to explore the current literature on TQM and its implementation in healthcare organizations, where the author plans to conduct a review of ten recent works of literature on TQM implementation in around the world and propose factors for successful TQM implementation in hospitals.  A general literature review process has been adopted for this research. The literature used in this study has been published in the scientific peer-reviewed journals. Firstly, a total of 50 publications were considered for reviewing TQM or quality management implementation systems published from 2015 to 2019. Then further the 20 papers were examined for their empirical and review studies. Finally, the 10 research papers were reviewed for identifying the quality elements. All the TQM practices recorded from these ten papers for this present study.


Total Quality Management; TQM; TQM Implementation; Hospitals; Healthcare Organizations.

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DOI: http://dx.doi.org/10.52155/ijpsat.v17.2.1394


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